
theguardian.com
Welcome to the world of the platform
Powerful tech firms are altering not just the way we buy things, but could sweep away an entire economic model
»… instead of adhering to a precise and rigorous code that spells out the
rights of customers and the obligations of service providers – the
cornerstone of the modern regulatory state – platform operators rely on
the widely distributed knowledge of participants in a service, hoping
that the market will eventually punish those who misbehave.«